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- Anteil
Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution. Main features include: Consolidated account information, Contact manager, Sales opportunity manager, Campaign manager, Event manager, Consolidated marketing materials, Corporate communications, Calendars, Sales forecasting system, and High-level security. (Rating: 0.00 Votes: 0)
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Review It - e11 Helpdesk Management Solutions
e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules, Auto Responder Manager, Routing Engine for allocating right requests/mails/tickets to right CSR/rep/employee, Customer and Admin interfaces, User-defined escalation time frames, exhaustive reports, User access to open and closed service requests and more. (Rating: 0.00 Votes: 0)
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Review It - Omnistar Live Customer Support Software Solution
Omnistar Live is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase. Omnistar Live’s dynamic call center support software also automatically tracks all support issues reported in a fully-featured customer support center. (Rating: 0.00 Votes: 0)
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Review It - Omnistar Live Web-Based Help Desk Software
Omnistar Live is a web-based help desk software system that allows you to chat with site visitors, log support issues in a help desk, and create a knowledgebase of information. Its dynamic php helpdesk script can run on any UNIX or Linux server, or can be easily hosted on Omnistar’s secure servers. (Rating: 0.00 Votes: 0)
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Review It - P Helpdesk
This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add categories for each department, Add trouble ticket/job information, Modify users, Modify/Update jobs/trouble tickets, Delete users, Delete categories, Delete departments, and Close jobs/trouble tickets. (Rating: 8.25 Votes: 4)
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