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- csLiveSupport
using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. They are immediately connected to the csLiveSupport control panel where they can chat with a representative of your organization in real time.
(Rating: 9.00 Votes: 2)
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Review It - ActivDesk SQL
ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
(Rating: 0.00 Votes: 0)
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Review It - iTrack Web Interface
With the iTrack Web Interface you can give your customers or staff a way to submit questions from their web browsers. When a website visitor submits an question, the form output is e-mailed to both the visitor, and an address you specify. A unique tracking number is generated, and is displayed to the visitor for future reference. All messages and logs include the tracking number. The scripts can be easily configured to match any web site's look and feel. All configuration settings are held in a single file which can be edited using any text editor. Also includes a Web-based Control Panel style configurator.
(Rating: 0.00 Votes: 0)
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Review It - PerlDesk
Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
(Rating: 9.50 Votes: 4)
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